End of Service Gratuity UAE: How to Calculate It Correctly | DIHR

Expanding to Dubai How to Set Up HR From Scratch When Expanding to Dubai — A Step-by-Step Guide for International Companies HR & Compliance • 10 min read • DIHR Team Quick Answer Before you can legally hire your first employee in Dubai, you....

Expanding to Dubai

How to Set Up HR From Scratch When Expanding to Dubai — A Step-by-Step Guide for International Companies

HR & Compliance 10 min read DIHR Team
Quick Answer

Before you can legally hire your first employee in Dubai, you need: a licensed legal entity (mainland or free zone), an establishment card with MOHRE , Wage Protection System (WPS) registration , a signed employment contract in MOHRE format, and a UAE work visa and Emirates ID for each hire. Entity setup to first hire typically takes 3–6 weeks . If you need staff faster, an Employer of Record (EOR) can get you to a compliant first hire in 5–10 working days .

International companies expanding to Dubai frequently assume hiring works like it does at home — sign a contract, agree a salary, done. The UAE private sector runs on a distinct compliance infrastructure that is invisible until something goes wrong. This guide walks through each step in the correct sequence so you build your Dubai HR function right from day one.

Step 1: Choose Your Legal Structure

The first decision shapes every subsequent HR obligation. Three routes:

Mainland Company

Licensed by the Department of Economic Development (DED). Full access to the UAE market including government clients. Subject to full MOHRE oversight, WPS, and Emiratisation quotas once thresholds are crossed. 100% foreign ownership permitted in most business activities since 2020. Typically takes 2–4 weeks to incorporate.

Free Zone Company

Each of the UAE’s 40+ free zones (DMCC, IFZA, UAQ FTZ, JAFZA, and others) licenses its own companies and issues its own visa quotas. Employees in most free zones are still subject to UAE Federal Labour Law — the exception being DIFC and ADGM, which operate under entirely separate employment frameworks. Free zones are typically faster to incorporate but restrict direct trade with mainland UAE customers without a distribution arrangement.

Employer of Record (EOR)

A third-party company acts as the legal employer on your behalf — holding the employment contract, processing WPS payroll, managing visas and Emirates ID, and calculating End of Service Gratuity — while you direct the employee’s day-to-day work. This is the fastest route to a compliant first hire: typically 5–10 working days from signed offer, with no entity setup required. It carries a per-employee fee and reduces direct control over the employment relationship.

Step 2: Register with MOHRE and Obtain Your Establishment Card

Once your entity is licensed, register with the Ministry of Human Resources and Emiratisation (MOHRE) to obtain an establishment card — your employer ID in the UAE labour system. Without it, you cannot issue work permits or register for WPS.

The establishment card also determines your MOHRE establishment classification (Platinum, Gold, Silver, Standard). Higher classifications get priority processing on visa applications and lower permit fees. Maintaining your classification requires: compliant WPS payroll every month, no outstanding labour violations, and Emiratisation compliance once thresholds apply. New companies start in Standard and earn upgrades over time.

Step 3: Register for WPS Before Your First Payroll

The Wage Protection System is MOHRE’s mandatory payroll transparency mechanism. Every salary paid to every private-sector employee must transit through a UAE-licensed bank or exchange under WPS — no off-system cash payments, no overseas bank transfers as the primary payroll mechanism for UAE-resident employees.

Since June 2026 , salaries must be processed by the 1st of every month with no grace period (Ministerial Resolution No. 340 of 2026). Set up your WPS registration and payroll process before you hire — never after.

Step 4: Use MOHRE-Format Employment Contracts

UAE employment contracts must follow the MOHRE standard format , be signed before the work permit is issued, and be filed through the MOHRE online system. Key provisions that must be correctly included:

  • Fixed-term contract duration — unlimited contracts were abolished by Federal Decree-Law No. 33 of 2021 effective February 2022; all private-sector contracts must now be fixed-term
  • Basic salary stated separately from any allowances — this is critical for gratuity calculation and MOHRE dispute resolution later
  • Notice period — 30–90 days depending on seniority; minimum 30 days required by law
  • Probation period — maximum 6 months; employer must give 14 days written notice to terminate during probation
  • Job title and duties — must match the MOHRE occupational classification used for the work permit
  • Working hours — maximum 48 hours per week; reduced to 36 hours during Ramadan for fasting employees

Do not import employment contracts from your home jurisdiction and use them in the UAE. Home-country contracts do not override UAE labour law, and MOHRE will not accept them as the employment record for visa purposes, regardless of which party’s law they purport to be governed by.

Step 5: Process the Work Visa and Emirates ID

Every employee working in the UAE on your payroll must have a valid UAE work permit and residence visa tied to your establishment card, plus an Emirates ID . The process runs in sequence:

Step What happens Typical timeline
Entry permit MOHRE approves the work permit; GDRFA issues entry permit allowing UAE entry 3–7 working days
Status change Employee enters the UAE and status changes from visit to residency Within 60 days of entry
Medical test Mandatory health screening at a MOHRE-approved clinic 1–3 days
Emirates ID Biometrics registered; ID card issued by ICP 7–14 days
Residence visa stamped Visa stamped in passport; typically 2–3 year validity 3–5 days

End-to-end from entry permit to stamped residency visa: typically 3–5 weeks for a straightforward hire. Delays are most common on document attestation for foreign educational certificates and medical test bookings during peak periods.

Step 6: Your Ongoing HR Compliance Calendar

  • Monthly: WPS payroll processed and cleared by the 1st of the month
  • Quarterly: Emiratisation headcount verified if approaching the 20+ or 50+ employee thresholds
  • Annually: Employment contracts reviewed and renewed before expiry (fixed-term contracts auto-extend under the same terms if not actively renewed — manage this proactively)
  • On each new hire: MOHRE work permit, Emirates ID, and WPS registration completed before the employee starts work
  • On each termination: Full-and-final settlement including End of Service Gratuity calculated and paid; visa cancellation processed within 30 days of last working day

Frequently Asked Questions

Can a foreign company hire employees in the UAE without setting up a local entity?

Yes — through an Employer of Record (EOR). The EOR holds the employment contract, processes WPS payroll, and manages the work visa and Emirates ID on your behalf. This is the fastest legal route to hiring in the UAE: typically 5–10 working days versus 3–6 weeks for entity setup.

What is an establishment card and why do I need one?

Your establishment card is your employer registration with MOHRE. Without it, you cannot issue work permits or register for WPS. It is the foundational document for all hiring in the UAE private sector and determines your MOHRE classification for permit quotas and processing priority.

Are unlimited employment contracts still valid in the UAE?

No. Federal Decree-Law No. 33 of 2021 (effective February 2022) abolished unlimited contracts. All employment relationships must now be fixed-term. Pre-existing unlimited contracts were required to have been converted by December 2023.

Can I use my home-country employment contract for a UAE hire?

Not for MOHRE and visa purposes. UAE employment contracts must follow the MOHRE standard format and be submitted through the MOHRE system. Home-country contracts do not override UAE labour law protections even if signed by both parties and governed by a foreign law clause.

What is the difference between a free zone and mainland company for HR compliance?

Both types are subject to UAE Federal Labour Law in most cases — except DIFC and ADGM, which have their own frameworks. Mainland companies face MOHRE Emiratisation quotas and can trade freely in the UAE. Free zones have zone-specific visa quotas, typically faster incorporation, but restrictions on direct mainland trade. Day-to-day HR compliance obligations — WPS, work permits, gratuity — are largely the same in both structures.

Expanding to Dubai and need to get HR right from day one?

DIHR helps international companies set up compliant HR infrastructure in the UAE — entity structure advice, MOHRE registration, employment contracts, visas, and WPS payroll setup. Bilingual support in English and German.

Book a Free Setup Call
Share the Post:

Join Our Newsletter